Rodney Chan, A.PLUS Consulting Director – South China Region is an experienced trainer, coach and facilitator with 18 years’ experience in the corporate arena in Organization Development and Customer Service. He has expertise in leadership, hospitality, personal development and communication skills. He is able to share valuable insights and experience from his own work in both local and multinational companies, and has worked with a range of industries including Banking, Hotel and Aviation. Rodney draws from many years of practical leadership and business experience to bring relevant real-world solutions for the development of leadership and front-line professionals.
For over 14 years’ working experience in Aviation industry, Rodney worked as a ground staff as well as a Flight Attendant. Also, Rodney has worked as a subject matter expert leading a team of cabin crew trainers of Cathay Pacific / Dragon Airlines in Hong Kong. His role has included all aspects of Learning and Development including translating the company vision, values into viable people development strategy, contributing immensely to the creation of a company learning academy and managing leadership development for various levels of the Supervisory and Senior Management Teams. His career at Emperor Group has expanded his exposures in supporting strategic business change through the design of performance management systems, role profiling, competency development, selection and retention, and assessment centres.
In 2016/7, Rodney was instrumental in setting up and successfully launching and running a start-up burger business in Shenzhen. Apart from HR, he managed the overall P&L, strategy and driving sales revenue for the chain from scratch. Some of his major achievements with this chain group include developing new sales approaches, channels, and unique selling strategies, developing new business opportunities in Greater China and building high performing teams.
Rodney made a career change in 2019 and has become a partner with A.Plus. His solid experience in Management and Leadership positions in diverse industries gives him great credibility when working with senior leaders, sales executives and managers at all levels. Rodney holds a Business Administration Degree (Hons) from the Coventry University and he is currently a postgraduate student of Global MBA at University of London. He is also a certified trainer of Everything DiSC®.